Terms and Conditions

By accessing these application(s):- ScoreLens and other as may be launched from time to time(hereinafter referred to as “Product” and/or “Application”, which shall mean and be used interchangeably having the same meaning) is developed, operated and maintained by Omnexa Solutions (“The Company”), a company having registered office at “B-601, The Capital, Opp: Hetarth Party Plot, Sola, Ahmedabad”, you agree to be legally bound by following terms and conditions and other incidental or related aspects for use.

Before you use the platform, you must read all of the terms and conditions (‘Terms”) herein and the Privacy Policy provided in the Application and on the Website. Please also refer the additional legal information as may be applicable to you. You must be at least [18] years of age to use our Application ; by using our Application and agreeing to these terms and conditions, you warrant and represent to us that you are at least [18] years of age; Application shall not be responsible to validate and authenticate your age, however, Application reserves the right to optionally / randomly conduct checks to verify the correctness of legal age of your’ s using the Application on your behalf.

“we”, “our” and “us” means “the company”; “you”, “user” and “your” means any person and/or the institutions / organizations etc., but not limited to, who accesses and uses this Application along with updating their users on this Application ;

It is strongly recommended to you to periodically review the most current version of these Terms and Conditions. The company reserves the right at any time, at its sole discretion, to change or otherwise modify the Terms without prior notice, and your continued access or use of this Application signifies your acceptance of the updated or modified Terms. If you object to these Terms or any subsequent modifications to these Terms or become dissatisfied with the Application in any way, you should immediately terminate use of the Application.

PART A: GENERAL TERMS AND CONDITIONS OF USE

This Terms and Conditions/Agreement is an Electronic Record published in terms of Information Technology Act, 2000 of India and generated by a computer system and does not require any physical or digital signatures and is in accordance with the provisions of Rule 3 of the Information Technology (Intermediaries Guidelines and Digital Media Ethics Code) Rules, 2021 issued under the aforesaid Act.

Before you further use this Application , you must read all of the terms and conditions specified (all sections of this Application including but not limited to the General Terms and Conditions of Use, the Special and Additional Terms and Conditions of use and Privacy Policy provided on this Application or on the website of the Company) collectively hereinafter referred to as the Agreement.

By using these Application and Services (hereinafter referred to as Services), you hereby confirm to having accepted the Agreement, with immediate effect.

If you do not agree to the aforesaid paragraph, please do not proceed to further on this Application .

If this Agreement conflicts with any other document(s), this Agreement will override and supersede such other document(s) and in case of conflict between Part A (General Terms and Conditions of Use) and Part B (Special and Additional Terms and Conditions of Use), the specific provisions of Part B shall prevail. Apart from it, all the terms and conditions which are obligatory to or binding on you will be applicable.

GENERAL
1. Applicability: These Terms and Conditions constitute a legally binding agreement made between you (referred to herein as the “User”, “Candidate”, or “Aspirant”) and Omnexa Solutions (referred to herein as “the Company,” “we,” “us,” or “our”) concerning your access to and use of the ScoreLens website, mobile application, and any related educational services or media forms (collectively, the “Application”).
2. Acceptance of Terms: By downloading, accessing, registering an account on, or utilizing the Application in any manner, you expressly agree to have read, understood, and be bound by all of these Terms and Conditions. If you do not agree with all of these terms, you are expressly prohibited from using the Application and must discontinue use immediately.
3. Modifications to Terms: The Company reserves the right, at its sole discretion, to make changes, modifications, or updates to these Terms and Conditions at any time and for any reason. The Company will indicate any changes by updating the “Version” or “Last Updated” date of this document. It is your responsibility to periodically review these Terms to stay informed of updates. Your continued use of the Application after such modifications constitutes your absolute acknowledgment and acceptance of the revised terms.
4. Service Scope and Independence: The Application provides digital test preparation resources, mock examinations, and performance analytics for competitive government exams. The Company operates independently and is not affiliated with, endorsed by, or connected to any government testing agency, commission, or official examination body (such as the Staff Selection Commission or State Public Service Commissions).
5. Legal Capacity: By accessing the Application, you represent and warrant that you are at least 18 years of age and possess the legal authority, right, and competency to enter into a binding agreement under the Indian Contract Act, 1872.
6. Relationship of Parties: These Terms and Conditions do not, and shall not be construed to, create any partnership, joint venture, employer-employee, agency, or franchisor-franchisee relationship between you and the Company.
DESCRIPTION OF SERVICES/ PURPOSE:
1. Nature of Services: ScoreLens is an educational technology platform designed to assist candidates in preparing for competitive examinations, including but not limited to Staff Selection Commission (SSC) and various State Public Service Commission (State PSC) exams.
2. Features: The Application provides users with access to digital study resources, mock test series, practice question banks, time-management tracking, and personalized performance analytics. These tools are intended to help users evaluate their preparation levels, track academic progress, and identify subject-matter areas requiring improvement.
3. No Guarantee of Results: The services provided through the Application are strictly for educational, practice, and self-evaluation purposes. The Company does not guarantee, warrant, or promise that the use of the Application, its mock tests, or its analytics will result in the user clearing any specific examination, achieving a minimum cutoff score, or securing any form of employment or government job.
4. Content Disclaimer: While the Company strives to ensure the accuracy and relevance of the questions and study materials provided, the syllabus and examination patterns are subject to change by the respective governing bodies. The Company shall not be held liable for any discrepancies between the Application’s content and the actual examination papers.
5. Personal Use Only: The services, features, and analytics provided are strictly for the individual, personal use of the registered user. The Application and its insights may not be used for commercial training, coaching center distribution, or shared among multiple unregistered individuals.

REGISTRATION:
1. Account Creation: To access the core features, mock tests, and analytics provided by ScoreLens, you are required to register and create an individual user account on the Application.
2. Accurate Information: During the registration process, you agree to provide true, accurate, current, and complete information about yourself as prompted by the Application (including, but not limited to, your name, contact details, educational background, and target examinations). You further agree to maintain and promptly update your profile to keep this information accurate and current.
3. Age Verification: By registering an account, you explicitly represent and warrant that you are at least 18 years of age. The Company reserves the right to terminate your account immediately and delete your data if it is discovered that you are under the age of 18, in compliance with applicable data protection laws.
4. Account Security: You are solely responsible for maintaining the confidentiality of your login credentials, passwords, and OTPs (One-Time Passwords). You are entirely responsible for any and all activities that occur under your account. You agree to notify the Company immediately of any unauthorized use of your account or any other breach of security. The Company will not be liable for any loss or damage arising from your failure to protect your login credentials.
5. Strict Prohibition on Account Sharing: Your ScoreLens account is strictly for your individual, personal use. You are expressly prohibited from sharing your login credentials, transferring your account, or granting access to your account to any third party, study group, or coaching institution. The Company’s systems monitor concurrent logins and abnormal usage patterns. Any evidence of account sharing will result in immediate suspension or permanent termination of your account without prior notice and without any refund of fees paid.
6. Right to Terminate: The Company reserves the right, at its sole discretion, to suspend or terminate your account and refuse any and all current or future use of the Application if it suspects that any information provided by you is untrue, inaccurate, or incomplete, or if you are found to be in violation of these Terms and Conditions.
USER ACCOUNT, PASSWORD, AND SECURITY:
1. Account Registration: To access the study materials, mock test series, and personalized analytics offered by ScoreLens, you must complete the registration process by providing current, complete, and accurate information as prompted by the applicable registration form.
2. Credential Confidentiality: Upon account creation, you may be required to choose a password or utilize OTP-based login methods. You are entirely and solely responsible for maintaining the confidentiality of your password, login credentials, and account details. Furthermore, you are entirely responsible for any and all activities, test attempts, and purchases that occur under your account.
3. Notification of Breach: You agree to immediately notify Omnexa Solutions of any unauthorized use of your account, suspected account sharing, or any other breach of security. You also agree to ensure that you exit or log out from your account at the end of each session, particularly when using a public or shared device.
4. Prohibition on Concurrent Logins: Your ScoreLens account is restricted to single-user access. The Application’s security systems actively monitor for concurrent logins (logging in from multiple devices simultaneously) and abnormal IP address variations. Sharing your password or OTP with other candidates, coaching institutions, or third parties is strictly prohibited.
5. Limitation of Liability: Omnexa Solutions cannot and will not be liable for any loss, damage, or compromise of data arising from your failure to comply with these security obligations.
6. Company’s Right to Secure: In the event the Company suspects any unauthorized access, abnormal usage patterns, or breach of these security terms, the Company reserves the right to immediately suspend, lock, or terminate your account without prior notice or refund to protect the integrity of the platform.

PROPRIETARY RIGHTS:
1. Company Ownership: You acknowledge and agree that the Application, the Services, and all incorporated content—including but not limited to mock test series, practice questions, answer explanations, study materials, performance analytics models, software code, algorithms, designs, user interfaces, text, graphics, and logos—are the sole and exclusive intellectual property of Omnexa Solutions (the “Company”) and are protected by Indian copyright, trademark, and other applicable intellectual property laws.
2. Limited License: Subject to your compliance with these Terms and Conditions and the payment of any applicable fees, the Company grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the Application and its educational content solely for your personal, non-commercial exam preparation.
3. Strict Prohibitions (Anti-Piracy): You are expressly prohibited from engaging in any of the following activities:
  1. (a) Copying, downloading, reproducing, modifying, or creating derivative works from any mock tests, questions, or study materials provided on the Application.
  2. (b) Screen-recording, capturing screenshots, or using automated web-scraping tools to extract test content or analytics from the platform.
  3. (c) Distributing, sharing, selling, or broadcasting the Application’s content to third parties, study groups, commercial coaching centers, or on public forums (such as Telegram or WhatsApp groups).
  4. (d) Reverse-engineering, decompiling, or attempting to extract the source code or proprietary algorithms of the Application.
4. Trademarks: “ScoreLens,” “Omnexa Solutions,” and all related logos, product names, and slogans are trademarks of the Company. You may not use these trademarks in connection with any product or service that is not the Company’s, or in any manner that is likely to cause confusion among candidates.
5. Consequences of Infringement: Any unauthorized use, theft, piracy, or infringement of the Company’s intellectual property rights shall constitute a material breach of these Terms. In such an event, the Company reserves the right to immediately terminate your account without refund and initiate civil and/or criminal legal proceedings against you for damages and injunctive relief.
LICENSE AND PLATFORM ACCESS/USAGE OF THE APPLICATION:
1. Grant of License: Subject to your compliance with these Terms and Conditions and the payment of any applicable subscription fees, the Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to access and make personal, non-commercial use of the ScoreLens Application and its Services, strictly for your individual educational preparation.
2. Usage Restrictions: This license does not include any right for the resale, commercial use, or institutional distribution of the Application or its contents. You may not frame, enclose, or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including test interfaces, performance dashboards, images, text, page layout, or forms) of the Company without express written consent.
3. Prohibited Conduct: While accessing or using the Application, you strictly agree NOT to engage in any of the following activities:
  1. (a) Using any data mining, automated tools, bots, spiders, or scrapers to access, attempt mock tests, or download questions and analytics data from the Application.
  2. (b) Attempting to interfere with, compromise the system integrity or security, or decipher any transmissions to or from the servers running the Application.
  3. (c) Uploading invalid data, viruses, trojans, worms, or other malicious software agents through the Application.
  4. (d) Bypassing the measures we may use to prevent or restrict access to the Application, including but not limited to attempting to manipulate your performance data, analytics outputs, or mock test timings.
  5. (e) Using the Application for any illegal or unauthorized purpose under applicable Indian laws.
4. Platform Availability: While the Company strives to maintain a reliable and uninterrupted study environment, the Application may occasionally be temporarily unavailable due to scheduled maintenance, server upgrades, or unforeseen technical difficulties. The Company does not guarantee 100% continuous, uninterrupted, or secure access to the platform and shall not be held legally or financially liable for any loss of study time, data, or exam preparation disruption resulting from such downtime.
5. Modifications to Services: Because examination patterns and syllabi frequently change, the Company reserves the right, at its sole discretion, to modify, update, add, suspend, or discontinue any feature, mock test series, or content within the Application at any time, with or without prior notice.

YOUR ACCOUNT
1. Account Ownership: By registering and using the Application, you represent and warrant that you are registering as an individual candidate and that you are legally competent to enter into a binding contract under applicable law.
2. Personal Educational Use: You agree to use the Application and its content solely for your personal educational, self-evaluation, and exam preparation purposes. You agree not to use the Application for any commercial coaching, institutional training, or unauthorized distribution of test materials.
3. Information Accuracy: You shall provide accurate, current, and complete information regarding your identity, educational background, and target examinations where required, and shall promptly update such information if it changes.
4. Authentication and Security: Access to the Application is authenticated through your registered login credentials (such as your email, phone number, password, or OTP). You are solely responsible for maintaining the confidentiality and security of your credentials and for all activities, test attempts, and transactions conducted through your account.
5. Right to Suspend or Terminate: If the Company reasonably determines that any information provided is inaccurate, misleading, or incomplete, or that the Application is being used in violation of these Terms (including but not limited to account sharing or content piracy), the Company reserves the right to suspend or terminate your access to the Application without prior notice.
6. Platform Integrity: The Company further reserves the right to suspend or restrict access to the Application where necessary to protect the integrity of its test content, the security of user data, or the lawful operation of the Services.

OUR PARTNERS & CONSENT
1. Third-Party Service Providers (Partners): In order to provide a seamless educational experience, Omnexa Solutions utilizes various third-party service providers. These “Partners” may include cloud hosting services (for storing mock tests and analytics), secure payment gateways (for processing subscription fees), and communication APIs (for sending OTPs, test result alerts, and transactional emails).
2. Consent to Share with Partners: By utilizing the Application, you provide your explicit consent for the Company to share strictly necessary information with these Partners solely for the purpose of facilitating the Services. The Company ensures that all such Partners are bound by strict data confidentiality agreements and comply with applicable data protection laws.
3. Consent for Data Processing: You explicitly consent to the Company collecting, analyzing, and processing your academic profile, mock test responses, time-management metrics, and overall performance data. You understand that this data is processed to generate personalized study analytics, scoring models, and progress reports.
4. Consent for Communication: By registering an account, you consent to receive communications from ScoreLens via email, SMS, push notifications, or WhatsApp. These communications may include transactional alerts (e.g., OTPs, purchase receipts), educational updates (e.g., new mock test availability, exam notifications), and promotional offers. You reserve the right to opt-out of promotional communications at any time via your account settings.
5. No Sale of Student Data: The Company strictly respects the privacy of its candidates. We do not sell, rent, or trade your personal information, contact details, or performance analytics to external marketing agencies, commercial coaching institutes, or unauthorized third parties.
6. Limitation of Liability for Partners: While the Company carefully selects its third-party Partners, we shall not be held liable for any independent technical failures, payment processing delays, or service interruptions caused solely by these third-party entities.

LOCAL LAWS AND JURISDICTION
1. Governing Law: These Terms and Conditions, and any disputes or claims arising out of or in connection with your use of the ScoreLens Application, shall be governed by, construed, and enforced strictly in accordance with the laws of the Republic of India, without regard to its conflict of law principles.
2. Exclusive Jurisdiction: You irrevocably agree that any legal action, suit, or proceeding arising out of your use of the Application, its Services, or these Terms shall be brought exclusively before the competent courts located in Ahmedabad, Gujarat. You hereby expressly consent to and waive any objections to the personal jurisdiction and venue of such courts.
3. Regulatory Compliance: The Company operates the Application in compliance with applicable Indian regulatory frameworks, including but not limited to the Information Technology Act, 2000, and the Digital Personal Data Protection (DPDP) Act, 2023. You agree to comply with all such laws and any other applicable local regulations while utilizing the Services.
4. Geographical Scope: The educational content, mock tests, and analytics provided by ScoreLens are specifically designed, curated, and intended for candidates preparing for Indian government examinations (including SSC and State PSCs). The Company makes no representation or warranty that the Application, its features, or its content are appropriate, legal, or available for use in jurisdictions outside of India.
5. International Access: If you choose to access or use the Application from locations outside the geographical boundaries of India, you do so entirely on your own initiative and at your own risk. You are solely responsible for compliance with your local laws and regulations to the extent they are applicable, provided that the governing law and jurisdiction of this agreement remain strictly as defined in clauses 1 and 2 of this section.
SUBMITTED CONTENT
1. Definition: “Submitted Content” refers to any text, images, feedback, reviews, doubt-clearing queries, forum posts, or other material that you upload, post, or submit to the Application or its associated community features.
2. License Grant to Company: While you retain any original ownership rights to your Submitted Content, by posting it on ScoreLens, you grant Omnexa Solutions a worldwide, non-exclusive, royalty-free, perpetual, and transferable license to use, reproduce, display, adapt, and distribute your Submitted Content. For example, the Company may utilize a question you submit in a doubt-clearing forum to create a public FAQ for other candidates.
3. Content Standards and Prohibitions: You are strictly prohibited from submitting any content that:
  1. (a) Is defamatory, abusive, harassing, threatening, or discriminatory.
  2. (b) Contains hate speech, sexually explicit material, or promotes violence.
  3. (c) Infringes upon the intellectual property rights of any third party (e.g., posting copyrighted questions from another coaching institute).
  4. (d) Contains unauthorized commercial communications, spam, or advertisements for third-party coaching centers, Telegram channels, or study materials.
  5. (e) Includes sensitive personal data (yours or others) in public community forums.
  6. (f) Encourages cheating, hacking, or bypassing the Application’s mock test security protocols.
4. Right to Moderate and Delete: The Company does not pre-screen all Submitted Content. However, the Company reserves the absolute right, at its sole discretion, to monitor, review, edit, or permanently delete any Submitted Content at any time and for any reason, without prior notice to you.
5. User Liability: You are solely responsible for the content you submit. The Company assumes no responsibility or liability for any Submitted Content posted by you or any other candidate. By submitting content, you agree to indemnify the Company against any legal claims arising from your submissions.
LIMITATION OF LIABILITY
1. “As-Is” Basis: The ScoreLens Application, its mock tests, performance analytics, and all related study materials are provided on an “as-is” and “as-available” basis without any warranties of any kind, either express or implied.
2. No Guarantee of Results: To the maximum extent permitted by applicable law, Omnexa Solutions (the “Company”) expressly disclaims any liability for your academic performance. The Company shall not be held liable if you fail to clear any competitive examination, secure a minimum cutoff score, or obtain any government or private employment after utilizing the Services.
3. Content and Accuracy: While the Company endeavors to provide high-quality and updated educational content, we do not warrant that the questions, answer keys, explanations, or syllabus coverage are entirely error-free, accurate, or perfectly aligned with the final examination papers. The Company shall not be liable for any reliance placed on such content.
4. General Damages: In no event shall the Company, its directors, employees, partners, or agents be liable to you or any third party for any indirect, incidental, special, consequential, or punitive damages. This includes, but is not limited to, loss of study data, loss of future earning potential, emotional distress, or study time lost due to your use or inability to use the Application.
5. Technical Failures: The Company shall not be liable for any damages or losses resulting from hacking, tampering, system downtime, network failures, or unauthorized access to your account and personal data, provided the Company has taken reasonable security measures.
6. Maximum Financial Liability: Notwithstanding anything to the contrary contained herein, in no event shall the total, cumulative liability of the Company to you for any and all claims arising out of or relating to these Terms or your use of the Services exceed the total amount of subscription fees actually paid by you to the Company in the three (3) months immediately preceding the event giving rise to the claim.

INDEMNITY
1. Obligation to Indemnify: You agree to defend, indemnify, and hold harmless Omnexa Solutions (the “Company”), its parent company, affiliates, officers, directors, employees, contractors, consultants, and agents, from and against any and all claims, liabilities, damages, losses, obligations, costs, or debt, and expenses (including but not limited to reasonable attorneys’ fees and legal costs) arising directly or indirectly from:
  1. (a) Your access to, use of, or alleged misuse of the ScoreLens Application, its mock tests, analytics, and associated Services.
  2. (b) Your violation or breach of any provision of these Terms and Conditions, specifically including the prohibitions on account sharing, screen-recording, or unauthorized reproduction of the Company’s educational content.
  3. (c) Your violation of any third-party right, including without limitation any intellectual property right, copyright, property, or privacy right.
  4. (d) Any Submitted Content, feedback, or information you post or upload to the Application that causes damage, offense, or legal liability to a third party.
  5. (e) Your violation of any applicable local, state, or federal laws, rules, or regulations.
2. Right to Exclusive Defense: The Company reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us. You agree to cooperate fully with the Company’s defense of these claims. You further agree not to settle any such matter or claim without the express prior written consent of the Company.
3. Survival: This indemnification obligation is a continuing legal obligation and will survive the termination of your account, the expiration of any test series subscription, and your cessation of use of the Application.
ELECTRONIC COMMUNICATION
1. Consent to Electronic Contact: When you access the ScoreLens Application, register for an account, or send emails, text messages, or other communications from your desktop or mobile device to us, you are communicating with us electronically. By doing so, you grant your explicit consent to receive communications from the Company electronically.
2. Methods of Communication: The Company may communicate with you through various electronic channels, including but not limited to emails, SMS text messages, WhatsApp messages, push notifications, and notices or alerts posted directly on the Application (such as your user dashboard).
3. Types of Notices: You acknowledge that these electronic communications may include:
  1. (a) Transactional/Security Alerts: OTPs (One-Time Passwords), password reset links, account security warnings, and payment receipts.
  2. (b) Educational Updates: Mock test performance reports, syllabus updates, exam date notifications, and new test series availability.
  3. (c) Promotional Offers: Discounts, referral bonuses, or marketing materials related to the Company’s services.
4. Legal Equivalence: You agree that all agreements, notices, disclosures, and other communications that the Company provides to you electronically perfectly satisfy any legal requirement that such communications be in “writing” or formally delivered.
5. Opt-Out Provisions: You reserve the right to unsubscribe or opt-out from receiving promotional or marketing communications at any time by utilizing the “unsubscribe” link in our emails or adjusting your account settings. However, you acknowledge that you cannot opt-out of critical transactional or security-related communications, as these are strictly necessary for the continued operation and security of your ScoreLens account.
PLATFORM-PROVIDED MESSAGE POSTINGS AND COMMUNITY FORUMS
1. Nature of Forums: The Application may offer interactive features such as doubt-resolution boards, peer-to-peer study forums, comment sections, and chat functionalities (collectively, “Community Features”) to facilitate academic discussion and collaborative learning among candidates.
2. No Endorsement or Verification: Omnexa Solutions does not pre-screen, verify, or endorse the accuracy, reliability, or quality of any answers, study strategies, exam predictions, or information posted by users. Any reliance on information, solutions, or advice obtained from Community Features is strictly at your own risk. The Company expressly disclaims all liability for any errors, misleading advice, or academic loss resulting from user-generated posts.
3. Academic Decorum and Conduct: You agree to use the Community Features strictly for educational purposes and to maintain a respectful, professional tone. You are expressly prohibited from using these communication tools to:
  1. (a) Advertise or promote third-party coaching institutes, competing test series, private tutor services, or external Telegram/WhatsApp groups.
  2. (b) Post exact questions, scanned documents, or copyrighted materials belonging to other educational platforms or publishers.
  3. (c) Share, request, or distribute login credentials, pirated study materials, or unauthorized software.
  4. (d) Engage in harassment, bullying, use of profanity, hate speech, or discriminatory behavior against other candidates or Company staff.
4. Moderation and Enforcement: The Company reserves the right, but assumes no obligation, to actively monitor, review, edit, flag, or permanently delete any message or forum post that, in the Company’s sole discretion, violates these Terms and Conditions or is otherwise objectionable. The Company may suspend or permanently revoke your forum access, or terminate your account entirely, for violations of these conduct rules without prior notice or refund.
5. Public Nature of Posts: You acknowledge that any information, doubts, or materials you post in public Community Features are not confidential and can be viewed by other registered users. You are strongly advised against sharing personal contact details, financial information, or sensitive personal data in these forums. The Company is not liable for any privacy breach or third-party contact resulting from your voluntary disclosure of information in public areas of the Application.
BLOGS
1. Informational Purpose: The Company may provide a “Blog,” “Articles,” or “Resources” section within the Application containing exam notifications, study strategies, preparation tips, syllabus breakdowns, and general educational advice. All such content is provided strictly for informational and educational purposes only.
2. No Guarantee of Accuracy or Success: While the Company strives to provide accurate and up-to-date information, examination patterns, syllabi, and official notification dates are subject to change by the respective government bodies. The Company makes no representations or warranties regarding the completeness or accuracy of blog content. Furthermore, implementing study strategies or advice found on the ScoreLens blog does not guarantee success in any competitive examination.
3. Intellectual Property: All articles, blog posts, graphics, and textual content published in this section are the exclusive intellectual property of Omnexa Solutions. You are expressly prohibited from scraping, copying, or republishing ScoreLens blog content on third-party websites, commercial coaching portals, or social media platforms without prior written consent from the Company.
4. External Links: Blog posts may occasionally contain links to external third-party websites, such as official government portals (e.g., SSC or State PSC websites) for exam notifications. The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites. Accessing these links is entirely at your own risk.
5. User Comments: If the blog functionality allows for user comments, all such comments are considered “Submitted Content” and are subject to the same strict rules of conduct, moderation, and academic decorum outlined in Section N (Platform-Provided Message Postings) of these Terms and Conditions.
THIRD-PARTY LINKS AND EXTERNAL RESOURCES
1. External Links: The ScoreLens Application may contain links to third-party websites, portals, or services that are not owned or controlled by Omnexa Solutions (including, but not limited to, official government examination boards, state commission notification portals, or external payment gateways).
2. No Endorsement or Liability: The Company has no control over, and assumes no responsibility for, the content, accuracy, privacy policies, or practices of any third-party websites or services. The inclusion of any link does not imply endorsement by the Company. You acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage, loss, or missed exam deadline caused or alleged to be caused by your reliance on any such external content or portals.
3. User Responsibility: When you navigate away from the ScoreLens Application to an external site, you do so entirely at your own risk. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.
ACCESS TO PASSWORD PROTECTED/SECURE AREAS
1. Authorized Access Only: Access to and use of password-protected and/or secure areas of the ScoreLens Application (such as user dashboards, premium mock test environments, and performance analytics) is restricted strictly to authorized, registered candidates with valid login credentials.
2. Prohibited Network Activity: You are strictly prohibited from attempting to gain unauthorized access to any portion or feature of the Application, the Company’s servers, administrative backend panels, database architecture, or any other systems or networks connected to ScoreLens.
3. Protection of Candidate Data: You shall not attempt to access, extract, manipulate, or view the personal information, test scores, login credentials, or performance data of any other registered candidate on the platform.
4. Anti-Hacking Provisions: Any attempt to probe, scan, or test the vulnerability of the Application, bypass authentication mechanisms, or breach security measures without express written consent from Omnexa Solutions is a severe violation of these Terms.
5. Legal Consequences: Unauthorized individuals attempting to access these secure areas or disrupt the platform’s infrastructure will face immediate account termination without refund. Furthermore, the Company reserves the right to report such activities to relevant law enforcement authorities and pursue civil and criminal prosecution under applicable laws, including but not limited to the Information Technology Act, 2000.
MODIFICATION AND NOTIFICATION OF CHANGES
1. Right to Modify: Omnexa Solutions (the “Company”) reserves the right, at its sole and absolute discretion, to modify, amend, add, or remove portions of these Terms and Conditions, the Privacy Policy, or any other platform guidelines at any time and for any reason.
2. Notification of Changes: In the event of material changes to these Terms, the Company will make reasonable efforts to notify registered candidates. This notification may be delivered via an email sent to the address associated with your account, a prominent banner or pop-up notification on your ScoreLens user dashboard, or a push notification through the mobile application.
3. Effective Date: Any changes or modifications will be effective immediately upon posting the updated revisions on the Application, unless a different effective date is explicitly stated in the notification. The “Last Updated” or “Version” date at the top or bottom of this document will reflect the most recent revisions.
4. Acceptance by Continued Use: It is your responsibility to periodically review these Terms and Conditions for updates. Your continued access to, or use of, the ScoreLens Application and its mock test features following the posting of any changes constitutes your binding acceptance of those changes. If you do not agree to the modified Terms, you must immediately cease using the Application and delete your account.
5. Routine Educational Updates: Please note that routine updates to educational content—such as adding new mock tests, updating question banks to reflect recent government syllabus changes, or adjusting performance analytics models—are considered standard operational upgrades. The Company is not required to issue formal legal notifications for such content updates.
SURVIVAL OF TERMS AFTER AGREEMENT ENDS
1. Continuing Obligations: Notwithstanding the termination of your account, the expiration of your test series subscription, or your voluntary cessation of use of the ScoreLens Application, certain provisions of these Terms and Conditions are designed to survive such termination and shall remain in full force and effect indefinitely.
2. Surviving Sections: The specific provisions that shall survive the termination of this agreement include, but are not strictly limited to, those relating to:
  1. Proprietary Rights and Intellectual Property (e.g., your continuing obligation not to pirate or distribute the Company’s study materials).
  2. Submitted Content / User-Generated Content (e.g., the Company’s continuing right to use doubts or questions you posted on the forums).
  3. Limitation of Liability.
  4. Indemnity.
  5. Local Laws and Jurisdiction (e.g., any future disputes must still be resolved in Ahmedabad, Gujarat).
3. Accrued Liabilities: The termination of your account or this agreement shall not relieve you of any payment obligations, legal liabilities, or damages that accrued prior to the effective date of termination. Furthermore, termination shall not preclude the Company from pursuing any legal or equitable remedies against you for any breach of these Terms that occurred while your account was active.
YOUR TELEPHONE CALLS AND COMMUNICATIONS
1. Consent to Contact: By registering an account and providing your phone number on the ScoreLens Application, you expressly consent to receive telephone calls, SMS, and WhatsApp messages from Omnexa Solutions, its employees, agents, and authorized third-party service providers.
2. Do Not Disturb (DND) Override: You acknowledge and agree that your registration constitutes a clear, explicit request to be contacted. This consent overrides any registration on the National Do Not Call (NDNC) registry, Telecom Commercial Communications Customer Preference Regulations (TCCCPR), or any similar Do Not Disturb (DND) lists, specifically for transactional, security, and service-related communications.
3. Call Recording and Monitoring: For purposes of quality assurance, staff training, security, and dispute resolution, you expressly agree that any telephone conversations between you and the Company’s customer support, technical, or academic counseling teams may be monitored and recorded without further notice or warning.
4. Purpose of Communications: The Company may utilize telephone communications primarily for account verification (OTPs), addressing technical support tickets, resolving payment or refund queries, gathering feedback on mock tests, and occasionally informing you about new study materials or exam notifications relevant to your preparation.
5. Opt-Out for Promotional Calls: While you reserve the right to opt-out of strictly promotional or telemarketing calls by contacting our grievance officer or support team, the Company reserves the absolute right to contact you via telephone for critical, non-promotional issues, including but not limited to suspected account sharing, platform security breaches, or urgent transaction failures.
FEEDBACK AND SUGGESTIONS
1. Submission of Feedback: Omnexa Solutions welcomes and encourages candidates to provide feedback, comments, bug reports, and suggestions for improvements to the ScoreLens Application (“Feedback”). You may submit Feedback through email, in-app support forms, or customer service channels.
2. Company Ownership: By submitting Feedback, you acknowledge and agree that all Feedback automatically becomes the sole and exclusive property of the Company. You hereby irrevocably assign to the Company all rights, title, and interest in and to the Feedback, including any intellectual property rights therein.
3. No Compensation or Confidentiality: The Company shall be entitled to the unrestricted use, modification, commercialization, and dissemination of such Feedback for any purpose (including improving mock test interfaces, adding new analytics metrics, or developing new features), without any acknowledgment, compensation, or attribution to you. Furthermore, you agree that your Feedback is non-confidential and does not contain the proprietary information of any third party.
ADDITIONAL TERMS AND CONDITIONS FOR SPECIFIC SERVICES
1. Supplemental Terms: Certain sections, features, or specialized offerings within the ScoreLens Application (including but not limited to Premium Mock Test Series packages, Scholarship Examinations, promotional discount periods, or specific third-party integrated services) may be subject to additional terms, conditions, guidelines, or rules (“Additional Terms”).
2. Incorporation by Reference: Where applicable, these Additional Terms will be posted prominently in the relevant section of the Application or presented to you during the purchase or registration process for that specific feature. By accessing or purchasing those specific services, you explicitly agree to be bound by the applicable Additional Terms.
3. Conflict of Terms: In the event of a direct conflict, discrepancy, or inconsistency between these general Terms and Conditions and any Additional Terms provided for a specific service, the Additional Terms shall take precedence and govern solely with respect to your use of that particular service or feature.
GRIEVANCE REDRESSAL MECHANISM

In accordance with the Information Technology Act, 2000, and rules made thereunder, including the Digital Personal Data Protection (DPDP) Act, 2023, the name and contact details of the Grievance Officer are provided below.

If you have any concerns, complaints, or grievances regarding the ScoreLens Application, your subscription, or the processing of your personal information, please contact:

Name of Grievance Officer: Harin Koshti
Designation: Grievance Officer
Company: Omnexa Solutions
Office Address: B-601, The Capital, Opp: Hetarth Party Plot, Sola, Ahmedabad, Gujarat
Email Address: harinkoshti@gmail.com
Working Hours: Monday to Friday, 10:00 AM to 6:00 PM IST

Response Timeline: The Grievance Officer shall acknowledge the receipt of any user complaint within forty-eight (48) hours to seventy-two (72) hours of receiving the email. The Company shall endeavor to resolve the grievance amicably and comprehensively within a period of one (1) month (30 days) from the date of receipt of the complaint.

PART B: SPECIAL AND ADDITIONAL TERMS AND CONDITIONS

[In addition to the terms and conditions set out in Part A, these Special and Additional Terms and Conditions set out herein are applicable to an user of the Services . In Case of conflict between Part A (General Terms and Conditions of Use) and Part B (Special and Additional Terms and Conditions of Use) the specific provisions of Part B will prevail.]

All registered users shall ensure compliance with the following terms and conditions at all times through the Application of the company (the term shall hereinafter deem to include its third-party partners, employees, affiliates, agents and representatives where the context so requires):

CONFIDENTIALITY
1. Definition of Confidential Information: “Confidential Information” refers to any non-public, proprietary information belonging to Omnexa Solutions and the ScoreLens Application. This includes, but is not limited to, unreleased mock test questions, proprietary scoring and analytics algorithms, platform source code, future feature developments, and any internal business operations or beta-testing features you may be granted access to.
2. User Obligations: You agree to maintain the strict confidentiality of all Company Confidential Information. You shall not disclose, share, publish, or distribute such information to any third party, competing educational platform, study group, or commercial coaching institution without the express prior written consent of the Company.
3. Exceptions: The obligations of confidentiality shall not apply to information that:
  1. (a) Is or becomes publicly available through no breach of these Terms by you;
  2. (b) Was rightfully known to you prior to your access to the Application;
  3. (c) Is independently developed by you without use of or reference to the Company’s Confidential Information; or
  4. (d) Is strictly required to be disclosed by a valid legal order from a court or government agency.
4. Protection of User Data: Conversely, the confidentiality, processing, and protection of your personal information, mock test scores, and individual performance analytics are strictly governed by the ScoreLens Privacy Policy and applicable data protection laws, including the Digital Personal Data Protection (DPDP) Act, 2023.
5. Injunctive Relief: You acknowledge that any unauthorized disclosure or use of the Company’s Confidential Information may cause irreparable harm to Omnexa Solutions. In the event of a breach or threatened breach of this section, the Company shall be entitled to seek immediate injunctive relief, in addition to any other legal remedies available under the law.
INTELLECTUAL PROPERTY RIGHTS (IPR) OWNERSHIP:
1. Absolute Ownership: You acknowledge and unconditionally agree that Omnexa Solutions (the “Company”) is the sole and exclusive legal owner of all rights, title, and interest in and to the ScoreLens Application and all of its Services. This includes, but is not limited to, all copyrights, patents, trademarks, trade secrets, database rights, and other intellectual property rights inherent therein.
2. Proprietary Content: The Company retains complete ownership over all educational and operational content hosted on the Application. This specifically encompasses all mock test structures, individual practice questions, detailed answer explanations, performance analytics algorithms, software architecture, user interfaces, graphic designs, logos, and audio-visual materials.
3. Database Rights and Compilations: While certain foundational facts or official examination syllabi (e.g., SSC or State PSC public notifications) may reside in the public domain, the specific curation, structuring, compilation, formatting, and presentation of these materials within the ScoreLens mock tests constitute a unique, proprietary database owned exclusively by the Company. You are strictly prohibited from extracting, data-mining, or reutilizing substantial parts of this database.
4. Trademarks: “ScoreLens,” “Omnexa Solutions,” the ScoreLens logo, and all related brand names, domain names, and slogans are the registered or unregistered trademarks of the Company. Your use of the Application does not grant you any right, license, or permission to use any of these trademarks in any commercial or non-commercial capacity.
5. No Implied Transfer of Rights: Your payment of any subscription fee or registration on the platform grants you only a limited, personal, non-exclusive license to access the materials for individual study. Under no circumstances does this agreement, or your use of the Services, transfer any legal ownership or intellectual property rights of the Application or its content to you.
6. Derivative Works: You may not modify, translate, adapt, or create derivative works based upon the ScoreLens Application, its study materials, or its analytics dashboards. Any such unauthorized derivative works shall automatically become the intellectual property of Omnexa Solutions, without any compensation due to you.
SPECIFIC INDEMNITY (SPECIAL TERMS)
1. Additional Indemnification: In addition to the general indemnification obligations set forth in Part A of these Terms and Conditions, you agree to further indemnify, defend, and hold harmless Omnexa Solutions (the “Company”) from and against any claims, losses, damages, liabilities, or legal expenses specifically arising out of your breach of the Special and Additional Terms contained in this Part B.
2. Breach of Confidentiality: You specifically agree to fully indemnify the Company for any direct or indirect financial, operational, or reputational damages resulting from your unauthorized disclosure, distribution, or commercial exploitation of the Company’s Confidential Information (including, but not limited to, unreleased mock tests, scoring algorithms, beta features, and proprietary platform architecture).
3. Misuse of Premium and Beta Features: If you are granted access to premium test series, beta-testing environments, or specialized educational services, you agree to indemnify the Company against any third-party claims or damages arising from your misuse of those specific features or your violation of any specific Additional Terms governing them.
4. Enforcement Costs: You acknowledge that a breach of these specialized terms (particularly confidentiality and intellectual property) may cause immediate and irreparable harm to the Company. In the event the Company must take legal action to enforce this specific indemnity clause, you agree to bear all reasonable costs of such enforcement, including attorney’s fees and court costs.
DISPUTE RESOLUTION
1. Amicable Settlement (Informal Resolution): In the event of any dispute, controversy, or claim arising out of or relating to your use of the ScoreLens Application, your subscription to any mock test series, or a breach of these Terms, you agree to first attempt to resolve the matter informally. You must provide written notice of the dispute to the Company’s customer support or Grievance Officer and allow the Company a period of at least thirty (30) days to investigate and attempt an amicable resolution before initiating any formal legal proceedings.
2. Binding Arbitration: If the dispute cannot be resolved amicably within the thirty (30) day period, the dispute shall be referred to and finally resolved by binding arbitration in accordance with the provisions of the Arbitration and Conciliation Act, 1996 (as amended).
3. Arbitration Proceedings: * (a) The arbitral tribunal shall consist of a sole arbitrator appointed mutually by both parties. If the parties fail to agree on an arbitrator, the appointment shall be made in accordance with the Act.
  1. (b) The seat, or legal place, of arbitration shall exclusively be Ahmedabad, Gujarat, India.
  2. (c) The language to be used in the arbitral proceedings shall be English.
  3. (d) The award of the arbitrator shall be final, conclusive, and binding upon both parties, and any associated costs shall be borne as directed by the arbitrator.
4. Class Action Waiver: You and Omnexa Solutions expressly agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive any right to bring a claim as a plaintiff or class member in any purported class action or representative proceeding against the Company.
5. Exclusive Jurisdiction for Interim Relief: Notwithstanding the agreement to arbitrate, either party may seek interim equitable relief, including injunctions to prevent the unauthorized distribution, piracy, or theft of the Company’s intellectual property and test materials, exclusively in the competent courts located in Ahmedabad, Gujarat.
6. Limitation Period: Any claim or cause of action arising out of or related to the use of the Application or these Terms must be filed within one (1) year after such claim or cause of action arose; otherwise, such claim or cause of action is permanently barred.
GOVERNING LAWS AND EXCLUSIVE JURISDICTION
1. Applicable Law: These Special and Additional Terms and Conditions (Part B), as well as any disputes arising directly from the breach of confidentiality, intellectual property rights, or misuse of premium Application features, shall be governed by and construed strictly in accordance with the laws of the Republic of India. This includes, but is not limited to, the Indian Contract Act, 1872, the Information Technology Act, 2000, and the Digital Personal Data Protection (DPDP) Act, 2023.
2. Exclusive Jurisdiction: Subject to the Arbitration provisions outlined in Section C, you irrevocably agree that the competent courts located in Ahmedabad, Gujarat, India, shall have exclusive jurisdiction over any legal proceedings, lawsuits, or claims arising out of or relating to these Special Terms.
3. Carve-Out for Equitable Relief: Notwithstanding the agreement to arbitrate disputes, you explicitly acknowledge that any breach of Section A (Confidentiality) or unauthorized distribution of the Company’s proprietary mock tests and scoring algorithms will cause immediate and irreparable financial and reputational harm to Omnexa Solutions. Consequently, the Company retains the absolute right to bypass informal dispute resolution and arbitration to seek immediate injunctive relief, restraining orders, or other equitable remedies exclusively in the courts of Ahmedabad, Gujarat.
4. International Use: If you are accessing the ScoreLens Application’s premium or beta features from outside of India, you remain strictly bound by this governing law and jurisdiction clause. The Company makes no representation that the special features or content of the Application are appropriate or available for use in other locations, and accessing them from territories where their contents are illegal is prohibited.
WARRANTIES AND DISCLAIMERS (SPECIAL TERMS)
1. “As Is” Provision for Premium Services: All special, premium, and beta features within the ScoreLens Application are provided strictly on an “as-is” and “as-available” basis. Omnexa Solutions expressly disclaims all warranties, whether express, implied, statutory, or otherwise, regarding these specific features, including any implied warranties of merchantability or fitness for a particular educational purpose.
2. No Guarantee of Academic or Career Success: The Company makes no warranty, guarantee, or representation that utilizing premium mock test series, advanced performance analytics, or specialized study materials will result in achieving a specific score, passing any government or competitive examination, or securing any form of employment.
3. Beta Features and Advanced Analytics: If you are granted access to “beta” features or early-access tools (such as experimental scoring models, predictive analytics, or new testing interfaces), you acknowledge that these features are under active development. The Company does not warrant that beta features will operate uninterrupted, be entirely free of technical errors or algorithmic inaccuracies, or remain available as a permanent part of the Application.
4. Content Accuracy and Syllabus Alignment: While the Company takes extensive measures to ensure the quality, relevance, and accuracy of its premium educational content, we do not warrant that all mock test questions, answer keys, detailed explanations, or syllabus alignments are completely error-free or perfectly reflective of the final, official examination papers set by government boards (such as the SSC or State PSCs).
5. Third-Party Integrations: The Company makes no warranties regarding the continuous availability, accuracy, or performance of any specific third-party integrations or external APIs utilized exclusively within the premium or secure sections of the platform.
TERMINATION AND ACCOUNT SUSPENSION
1. Termination by User: You may terminate your agreement with these Terms and Conditions at any time by permanently deleting your ScoreLens account and ceasing all access to the Application. Please note that voluntary termination or account deletion does not entitle you to a refund for any active premium mock test subscriptions or unused wallet balances, except as explicitly permitted under our Refund Policy.
2. Termination by Company (For Cause): Omnexa Solutions reserves the absolute right to immediately suspend, restrict, lock, or permanently terminate your account and your access to the Application, without prior notice and without any obligation to refund, if the Company determines in its sole discretion that you have:
  1. (a) Breached any provision of these General Terms (Part A) or the Special Terms (Part B).
  2. (b) Engaged in account sharing, screen-recording, web-scraping, or any unauthorized copying and distribution of the Company’s proprietary study materials and mock tests.
  3. (c) Uploaded harmful code, attempted to hack the platform, or manipulated the performance analytics system.
  4. (d) Engaged in harassment, hate speech, or the distribution of spam within the platform’s community forums.
3. Termination by Company (Without Cause): The Company reserves the right to modify, suspend, or completely discontinue the ScoreLens Application, specific test series, or any part of the Services at any time. In the event of a complete discontinuation of a service for which you have paid an active, unexpired subscription, the Company may, at its sole discretion, provide a pro-rated refund.
4. Effect of Termination: Upon termination or suspension of your account, your license to use the Application is immediately revoked. You will lose all access to your user dashboard, previous test scores, saved analytics, and purchased study materials. The Company is under no obligation to retain or provide you with copies of your performance data post-termination.
5. Survival of Terms: The termination of your account does not absolve you of any legal liabilities incurred prior to termination. All provisions of these Terms which by their nature should survive termination—including, without limitation, Intellectual Property Rights, Confidentiality, Warranty Disclaimers, Indemnity, and Limitation of Liability—shall remain in full force and effect indefinitely.
FORCE MAJEURE (EVENTS BEYOND OUR CONTROL)
1. Exemption from Liability: Omnexa Solutions (the “Company”) shall not be held liable or responsible for any failure to perform, or delay in performance of, any of its obligations under these Terms that is caused by events outside its reasonable control (a “Force Majeure Event”).
2. Definition of Force Majeure: A Force Majeure Event encompasses any act, event, non-happening, omission, or accident beyond our reasonable control. For the ScoreLens Application, this specifically includes, but is not limited to:
  1. (a) Strikes, lock-outs, or other industrial action.
  2. (b) Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war, or government-mandated curfews.
  3. (c) Fire, explosion, storm, flood, earthquake, epidemic, pandemic, or other natural disasters.
  4. (d) Digital Infrastructure Failures: Impossibility of the use of public or private telecommunications networks, including regional internet shutdowns, massive ISP blackouts, or catastrophic failures of third-party cloud hosting providers (e.g., AWS, Google Cloud) that host the Application.
  5. (e) Cybersecurity Events: Massive, unpreventable cyberattacks, distributed denial-of-service (DDoS) attacks, or state-sponsored hacking that disrupts the platform despite the Company maintaining industry-standard security protocols.
  6. (f) Regulatory Actions: Sudden changes in government laws, or actions taken by official examination boards (such as abrupt exam cancellations) that render the Company’s current mock tests temporarily obsolete or undeliverable.
3. Suspension of Services: The Company’s performance under these Terms is deemed to be suspended for the period that the Force Majeure Event continues. During this time, access to mock tests, analytics, and user dashboards may be unavailable. The Company will have an extension of time for performance for the duration of that period.
4. Mitigation: We will use our reasonable endeavors to bring the Force Majeure Event to a close or to find a solution by which our obligations under these Terms may be performed despite the Force Majeure Event, but we are under no legal obligation to issue refunds for downtime caused by such events.